Downloads are failing in the US region

Incident Report for WeTransfer

Resolved

This incident has been resolved.

Posted Jan 21, 2023 - 19:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2023 - 19:28 UTC

Update

We are continuing to investigate this issue.

Posted Jan 21, 2023 - 18:50 UTC

Investigating

We are currently investigating an incident related to downloads failing in US regions. Previews for transfers may also be affected.

Posted Jan 21, 2023 - 18:32 UTC

This incident affected: WeTransfer (Website, Downloads, Transfer Mobile).