WeTransfer Status

All Systems Operational

Website Operational

Uploads Operational

Downloads Operational

Email Operational

Support Operational

Specific sub-services Operational

AWS cloudFront Operational

AWS ec2-eu-west-1 Operational

AWS ec2-us-east-1 Operational

AWS rds-us-east-1 Operational

AWS rds-eu-west-1 Operational

AWS route53 Operational

AWS s3-eu-west-1 Operational

AWS s3-us-standard Operational

SendGrid SMTP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2017

No incidents reported today.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

Processing delays

Resolved - This incident has been resolved.
Jun 20, 19:05 UTC

Identified - At the moment we are seeing an uptick in the time it takes to process certain transfers caused by a strain on the database. You could see a message stating that your files are missing while they’re not. This shouldn’t take longer than 30 minutes after the upload is completed to be resolved.
Jun 20, 15:22 UTC

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017

Download notification issue

Due to a misconfiguration, no download notification emails have been sent for transfers downloaded from our US servers between June 6, 7:30 am and June 12, 3:30 pm Eastern Time.
Jun 13, 11:13 UTC

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.