All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website ? Operational
90 days ago
100.0 % uptime
Today
Uploads ? Operational
90 days ago
99.99 % uptime
Today
Downloads ? Operational
90 days ago
99.93 % uptime
Today
Email ? Operational
90 days ago
99.99 % uptime
Today
Pro ? Operational
90 days ago
100.0 % uptime
Today
Collect ? Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Developers Portal ? Operational
90 days ago
100.0 % uptime
Today
Public API - Transfers ? Operational
90 days ago
100.0 % uptime
Today
Public API - Boards ? Operational
90 days ago
100.0 % uptime
Today
Specific sub-services Operational
AWS cloudFront Operational
AWS ec2-eu-west-1 Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS rds-eu-west-1 Operational
AWS route53 Operational
AWS s3-eu-west-1 Operational
AWS s3-us-standard Operational
SendGrid SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 31, 2020

No incidents reported today.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Delay in processing transfers
Resolved - Delays have been resolved, the service is once again operating normally, this incident has been resolved. Thank you for your patience, we appreciate it hugely.
May 28, 19:55 UTC
Update - Our fix is operating as expected, and we are working through the backlog of transfers and processing them. This means that transfer uploads are processing more quickly than previously, however we are still seeing delays in uploading transfers and receiving confirmation emails when sending an email transfer.
May 28, 19:31 UTC
Monitoring - We have found the issue, and have put a fix in place. Due to the backlog of transfers to process we are seeing issues uploading, as well sending emails. As this backlog is worked through we expect that transfers will process increasingly quickly.
May 28, 18:30 UTC
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Account sign-up and verification issue
Resolved - This incident has been resolved.
May 19, 11:22 UTC
Monitoring - A fix has been implemented and we are monitoring the situation.
May 19, 10:43 UTC
Investigating - We've identified an issue with some of our emails, in particular account creation and account verification emails. We are rolling back to a previous known good state and will update here when the situation changes.
May 19, 10:36 UTC
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

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