All Systems Operational
WeTransfer ? Operational
90 days ago
99.96 % uptime
Today
Website ? Operational
90 days ago
99.95 % uptime
Today
Pro ? Operational
90 days ago
99.95 % uptime
Today
Downloads ? Operational
90 days ago
99.95 % uptime
Today
Uploads ? Operational
90 days ago
99.97 % uptime
Today
Email ? Operational
90 days ago
99.97 % uptime
Today
Collect ? Operational
90 days ago
99.97 % uptime
Today
Paste ? Operational
90 days ago
100.0 % uptime
Today
Paper ? Operational
90 days ago
100.0 % uptime
Today
Journal Store Operational
90 days ago
100.0 % uptime
Today
WePresent ? Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
Auth0 Email Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021
Resolved - This incident has now been resolved. The service is restored to functionality.
Sep 20, 15:15 UTC
Monitoring - A fix has been implemented and downloads are fully resumable with previews functional as well. This incident is now being monitored.
Sep 20, 15:07 UTC
Identified - We have identified the root cause of the issue and are working on establishing a fix. Downloads are currently intermittent and may resume with some delay.
Sep 20, 14:33 UTC
Investigating - We are currently investigating an incident on our servers within the EU. This means that many of our EU based users will not be able to download their files or preview them and will see an error window instead. Please bear with us while we work hard to fix this as quickly as possible.
Sep 20, 13:38 UTC
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - We've resolved this issue and everything on the platform is functional again.
Sep 14, 16:12 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 16:09 UTC
Identified - We've identified the cause of the downtime to the platform. WeTransfer.com is back online, however, we are still debugging this incident.
Sep 14, 15:44 UTC
Investigating - We're currently investigating an issue causing downtime on our platform. We're working fast towards getting it back up and running again. Current transfers may fail and email notifications may not be delivered.
Sep 14, 14:37 UTC
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.