Transfer Product Outage
Incident Report for WeTransfer
This issue has been resolved. Thank you for your patience and our apologies for the inconvenience.
Posted Jun 17, 2019 - 14:02 UTC
We are continuing to monitor for any further issues.
Posted Jun 17, 2019 - 13:57 UTC
We believe we have a fix in place and rolled out. Monitoring.
Posted Jun 17, 2019 - 13:53 UTC
We are continuing to investigate. We are looking into an issue that we suspect might have caused the outage. Will update when we know more.
Posted Jun 17, 2019 - 13:47 UTC
We are continuing to investigate this issue.
Posted Jun 17, 2019 - 13:37 UTC
The Transfer product ( is experiencing an unanticipated outage. We are investigating and will hopefully be back online shortly. Monitor this page for updates.
Posted Jun 17, 2019 - 13:34 UTC
This incident affected: Website, Uploads, Downloads, Email, Pro, Support, Public API (Developers Portal, Public API - Transfers, Public API - Boards), and Specific sub-services (AWS ec2-eu-west-1, AWS ec2-us-east-1, AWS rds-us-east-1, AWS rds-eu-west-1, AWS route53, AWS s3-eu-west-1, AWS s3-us-standard, SendGrid SMTP).