Incident Report for WeTransfer
This incident has been resolved.
Posted Aug 23, 2017 - 20:47 UTC
We're back up for everyone, keeping a close eye on the situation.
Posted Aug 23, 2017 - 20:19 UTC
We're back up in the US, Brasil, The Netherlands, France, UK, Ireland, Italy and Germany. Systems are recovering well and we will be adding more countries soon.
Posted Aug 23, 2017 - 20:10 UTC
Service has been restored in the US and The Netherlands, adding more locations as soon as we can.
Posted Aug 23, 2017 - 19:38 UTC
Restoring service on the failover instance is proving more time consuming than anticipated. Please bear with us while we continue to work to get the site back up.
Posted Aug 23, 2017 - 18:47 UTC
We have switched over the site to the failover instance. However, we have to limit the traffic to the site while the instance fills its caches from disk. Please bear with us while we restore service.
Posted Aug 23, 2017 - 18:10 UTC
We've identified a hardware problem on the server that runs our database and we're working to switch to the failover instance.
Posted Aug 23, 2017 - 17:52 UTC
We're currently investigating issues with our primary database.
Posted Aug 23, 2017 - 17:47 UTC