The EU download cluster is back within the normal performance envelope and all downloads should start and proceed normally.
Posted Nov 09, 2020 - 15:16 UTC
We have applied measuers to our download cluster in EU and are monitoring as the load subsides. Downloads should be starting normally and completing now.
Posted Nov 09, 2020 - 14:54 UTC
We have identified the elevated load on our EU download infrastructure to be the reason for failing downloads. We are currently implementing a number of fixes to balance the load on our download cluster and introducing extra capacity.
Posted Nov 09, 2020 - 14:08 UTC
Transfers and Collect boards stored in our EU region might fail to download. Downloads might be slow and can fail to start.