Crash of the main database instance
Incident Report for WeTransfer
Resolved
A manual backup process worked overnight to re-establish multiple live copies of the affected data. This morning we triggered another one of those backup processes. Unfortunately, the Monday morning traffic flow proved too much to handle both the backup and live traffic, and stopping this backup was not an option as it is required in the process of re-establish multiple live copies. This is why we decided to manually pull the site down until this process had finished.
Posted May 18, 2015 - 12:00 UTC