Downloads in EU

Incident Report for WeTransfer

Resolved

This incident has been resolved.
Posted Mar 23, 2020 - 15:36 UTC

Monitoring

Things are looking better, we're continuing to monitor.
Posted Mar 23, 2020 - 14:57 UTC

Identified

The issue has been identified and a fix rolled out. Users in Europe should start seeing their downloads succeed again.
Posted Mar 23, 2020 - 14:47 UTC

Investigating

We are currently investigating failing downloads for users in Europe.
Posted Mar 23, 2020 - 14:00 UTC
This incident affected: WeTransfer (Downloads).