Processing Delay
Incident Report for WeTransfer
Resolved
System status appears to once again be normal. Thank you for your patience!
Posted 20 days ago. Oct 29, 2018 - 16:14 UTC
Update
We are continuing to monitor the situation. Website functionality is stable but emails may be delayed.
Posted 20 days ago. Oct 29, 2018 - 15:29 UTC
Update
We have released a fix and are monitoring. Transfers should be coming out of "processing" soon, if not already.
Emails appear to be slightly delayed but are catching up.
Posted 20 days ago. Oct 29, 2018 - 14:09 UTC
Monitoring
We have released a fix and are monitoring. Transfers should be coming out of "processing" soon, if not already.
Posted 20 days ago. Oct 29, 2018 - 14:07 UTC
Identified
We are experiencing a delay in processing for a variety of actions -- uploads, emails, sign-ups. The Public API is also affected. We have identified the issue and are working on a fix.
Posted 20 days ago. Oct 29, 2018 - 13:12 UTC
This incident affected: Website, Uploads, Email and Public API (Public API - Transfers).