URL shortener and Collect server components unavailable
Incident Report for WeTransfer
Resolved
The outage has ended, we have confirmed all the affected services are reachable.
Posted Oct 04, 2019 - 11:54 UTC
Monitoring
The traffic to the aforementioned services has been restored
Posted Oct 04, 2019 - 11:38 UTC
Investigating
A number of our services are returning error codes and not processing requests. This includes the Collect server component, our URL shortener - we.tl as well as the Developers Portal.

The download links for transfers will fail to open as the go through the URL shortener.
Posted Oct 04, 2019 - 11:28 UTC
This incident affected: Public API (Developers Portal) and Downloads, Pro.