Incident on downloads

Incident Report for WeTransfer

Resolved

This incident has been resolved.

Posted Feb 26, 2020 - 13:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 26, 2020 - 13:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 26, 2020 - 13:22 UTC

Investigating

We have identified an issue with our download servers and are releasing a fix as soon as possible. This currently affects downloads for all transfers.

Posted Feb 26, 2020 - 13:08 UTC

This incident affected: WeTransfer (Downloads).