Thanks for your patience, we have resolved the issue and services are back to normal.
Posted Jun 14, 2023 - 21:44 UTC
Monitoring
We implemented a fix and we're monitoring to ensure no further issues with file uploads
Posted Jun 14, 2023 - 21:38 UTC
Update
We're still troubleshooting solutions to resolve the issue with our upload service
Posted Jun 14, 2023 - 21:19 UTC
Investigating
We are investigating an issue with our upload service which is causing slowness to users
Posted Jun 14, 2023 - 20:51 UTC
This incident affected: WeTransfer (Website, Downloads, Uploads, Email, Portals, Transfer Mobile), WeTransfer, Collect, Paper, Support, and Paper (Journal Store).