All Systems Operational
Uptime over the past 90 days. View historical uptime.
WeTransfer ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
99.97 % uptime
Today
Downloads ? Operational
90 days ago
99.99 % uptime
Today
Uploads ? Operational
90 days ago
99.99 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Portals ? Operational
90 days ago
99.99 % uptime
Today
Transfer Mobile ? Operational
90 days ago
100.0 % uptime
Today
Collect ? Operational
90 days ago
100.0 % uptime
Today
Paper ? Operational
90 days ago
100.0 % uptime
Today
Journal Store Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
WeTransfer.com may be inaccessible
Resolved - Between 18:10 UTC and 18:30 UTC, we identified and mitigated an issue that might have resulted in WeTransfer.com being inaccessible for some of our users. During this time, uploading, downloading and accessing your account might have taken longer than usual or gotten interrupted.

We suggest refreshing your browser before trying again for any uploads, downloads and other account management actions that might have been affected during this time.

We apologise for any inconvenience caused.
Apr 15, 18:30 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Unable to complete payments via www.wetransfer.com
Resolved - Thank you for your patience. This incident has been resolved. It is now possible to sign up and pay for subscriptions with all payment methods on our website again. If you were trying to sign up while this incident was ongoing, we expect your payment to be processed by now. However, it could be the case that you will not be able to use your new subscription straight away. We suggest doing a password reset on your account (through "Forgot password?") or reaching out to our customer support team if you cannot use your new subscription. We are sorry for any inconvenience caused.
Apr 12, 18:58 UTC
Monitoring - A fix has been implemented and we are monitoring if it has been successful. We expect payment processing to be slow until we mark this incident as resolved. Will update once everything is back to normal.
Apr 12, 18:29 UTC
Identified - We have identified and a fix and are working on release.
Apr 12, 18:20 UTC
Investigating - We are currently investigating this issue and are working on identifying a fix. At the moment, you will be unable to complete payments via www.wetransfer.com. As a workaround, you can sign up for a new subscription through one of our mobile apps using Play or App Store.
Apr 12, 17:52 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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